CONFIRMED SPEAKER FACULTY

Effectively Creating a Shared Services Operating Model to Enable Cost Savings and Improved Customer Service

Leveraging Shared Services to Enable Cost Savings and Improved Customer Service

SSON’s highly-targeted Shared Services for Hospitality event will enable you to learn from leading hospitality companies who have successfully implemented shared services and have been able to realize increase profitability and measurable value generation.

  • See how Shared Service Centers can add value to end-user clients
  • Identify how shared services can do more than just provide cost savings and productivity improvements by consolidating the once independent purchasing and payment operations to further economies of scale and quantity discounts from suppliers
  • Explore how you can re-define your shared services from a transaction focus to a front-line operational focus
  • Understand the success factors that the shared services model creates to allow management to spend more time on making informed decisions which can contribute in a direct and material way to a hotel company's competitive advantage

What impact will this event have on your Shared Services Center and your company?

  • Better synergies between the Shared Service Center and business units
  • Reshape your accounting footprint into shared services, getting past the magnitude and complexity of your geographically scattered operations
  • Identify how the shared services model saves tens of millions of dollars by consolidating the once independent purchasing and payment operations to further economics of scale
  • Achieve greater consistency and higher service quality through your operational delivery model while dramatically enhancing management reporting
  • Show how the shared services model for the hospitality industry can offer great potential, particularly for large hotel companies with geographically scattered operations
  • Design, Build, and Launch Shared Services for continuous improvement support and growth
  • Recognize that the emergence of cloud computing and reliable networks has led to an opportunity reshape the hospitality industry through the sharing of many technology services across multiple hotel companies
  • Overview of the surge in demand for integrated technology systems in order to differentiate guest services
  • Stabilize your SSC in less than 12 months with the right metrics.

Take advantage of the following:

  • Network Realign, reinforce or develop networks. Meet with leading practitioners to share best practices and learn their service needs.
  • Learn Develop or expand knowledge of Hospitality industry processes, challenges and outlook. What are other service providers doing in the Hospitality space, what’s worked, what’s failed, what should we be on the lookout for?
  • Educate Share best practices and lessons learned: Understand the success factors that shared service model create which can contribute in a direct and material way to your company’s competitive advantage while addressing potential pitfalls
  • Minimal investment All of the above is packaged in an introductory 2-day conference rate of $799 for industry practitioners.

Testimonials

A critical success factor for shared services is to create value your clients need and want. Communicating the value created to them is equally important.
Michael Cullen, SVP, Shared Services, Marriott Business Services
You can never be too much of a sales person with internal clients.
Rick Arpin, SVP, MGM Resorts
Focus on hiring and retaining the right people. I consistently remind my leader team about the importance of having the right people on the bus, you will never achieve success without having the right people in place to execute.
Cleo Whipple, VP - Finance – Consolidated Financial Operations, Caesars Entertainment

Shared Services & Outsourcing Network (SSON)

About the Shared Services & Outsourcing Network (SSON)

The Shared Services & Outsourcing Network (SSON) is the largest and most established global community of shared services and outsourcing professionals with a presence in over 95 countries. We provide the roof under which key industry experts and organizations share their experience, knowledge and tools, and your practitioner peers connect with other all over the world, face to face and online.

SSON focuses on developing its members through providing face to face training, tools, and networking opportunities in major cities around the world, including: New York, London, Singapore, Stockholm, Sao Paulo, Sydney, Berlin and Dubai. ...find out more »


SSON MembershipSSON Membership

Associate Membership (FREE)

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  • Our associate members receive our regular weekly Gateway e-newsletter PLUS the option to choose from 4 specialist, monthly e-alerts.
  • Our associate members also have access to online articles, interviews, presentations, podcasts, videos and our dedicated job board.
  • And best part is it's FREE!

BECOME AN ASSOCIATE MEMBER TODAY »»

Premium Membership ($149.99)

REGISTER TODAY!

An annual SSON Premium Membership Includes:

  • 12 month access to Premium digital content which covers best practice case studies, strategies, lessons learned, member profiles, interviews, roundtables, legislative reviews and much, much more.
  • Access to the entire backlog of Shared Services News Magazine.
  • Discounts on any of our 35 shared services conferences around the world
  • Regular weekly and monthly e-newsletters
  • 1 FREE job posting
  • Networking via our Q&A Forum and blogs
  • Extensive archives, recent white papers and industry reports
  • Constantly updated shared services and outsourcing news, interviews and features from our global community and dedicated editors
BECOME A PREMIUM MEMBER TODAY »»
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Shared Services for Hospitality Media Partners
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